Delivery Information
Shipping fee
Shipping is free for all orders.
Cargo company
We are working with Aras Kargo.
when will my order be given to cargo?
All orders placed on weekdays until 15:00 are shipped on the same day.
When will I receive my order?
After the order is delivered to the cargo, it can reach your hand in 1-3 days according to the delivery time and distance of the cargo company. Our company is not responsible for the cargo company and the products whose delivery is delayed due to force majeure.
Can I change the delivery address for my order?
Please contact our sales department before your order is delivered to the cargo.
Can I change the order recipient's contact?
Please contact our sales department before your order is delivered to the cargo.
My order came when I wasn't at my address, what am I supposed to do?
Shipping company will deliver your order to the address you specified. If you are not in your address, a note will be left stating that you can receive your package from the nearest branch. If you do not receive your package from the specified branch within 3 days, your order will be returned to fotoparca.com.
If I don't receive my order, how should I proceed?
Please contact our service.
Why are you sending the invoice on the package?
It is legally obligatory to send the invoice of your order on the package and write your name and surname.
Do you have deliveries abroad or to Cyprus?
Only the delivery is made within the borders of Turkey.